EP Smoke Privacy

EP Smoke Privacy Policy

EP Smoke collects and uses customer information reasonably necessary to operate the storefront and Gateway, respond to customer requests, support local delivery or pickup, maintain account and order records, protect the business and customers from misuse or fraud, and comply with applicable obligations.

Information you provide may include contact details, order information, delivery or pickup details, account information, customer-service communications, and information needed to verify eligibility for age-restricted transactions. Do not send payment-card information through ordinary contact forms or messages.

EP Smoke uses Shopify and other service providers that support storefront hosting, commerce infrastructure, communications, security, analytics, and business operations. Those providers may process information as necessary to provide their services and according to their applicable privacy terms.

The storefront and its service providers may use cookies or similar technologies for essential site functionality, security, preferences, and measurement. Browser controls can be used to manage cookies, although disabling some technologies can affect site functionality.

We retain information for as long as reasonably needed for the purposes described above, business records, dispute handling, security, and legal compliance. Access to business records is limited according to operational need and provider controls.

For privacy questions or requests, contact EP Smoke through the customer-support channels published on epsmoke.com. Applicable privacy rights vary by jurisdiction and may be subject to identity verification and legal exceptions.